Privacy Policy for Urbantt.co

Last Updated: August 9, 2025

Your privacy is super important to us at Urbantt.co. This Privacy Policy explains how Urbantt.co (“we,” “us,” or “our”) collects, uses, and protects information from users (“Users”) of our website (“Site”) and our branding, design, and web maintenance services (“Services”).

By using our Site and Services, you agree to how we collect and use your information as described in this policy.

 

1. Information We Collect

We primarily collect Personal Identification Information when Users visit our Site, place an order, fill out forms, subscribe to our newsletter, respond to surveys, and when you interact with our Services. This might include:

• Name
• Email address
• Phone number
• Company name and details
• General billing information (e.g., company billing address, if applicable. We don’t directly collect personal credit card details or residential addresses. All sensitive payment information is handled by secure third-party payment processors.)
• Any other information you choose to provide us.

 

2. How We Collect Information

We collect information in a few ways:

• Directly from You: When you fill out forms, talk to us, or use our Services.
• Automated Technologies: Through cookies and other tracking tools as you browse our Site.
• Third Parties: From partners like analytics providers or payment processors when you interact with them.

 

3. How We Use the Collected Information

Urbantt.co uses your personal information for these purposes:

• To Provide and Maintain Our Service: To deliver the branding, design, and web maintenance services you ask for.
• To Process Payments: To handle transactions through secure third-party providers.
• To Improve Customer Service: Your information helps us respond to your requests and support needs more efficiently.
• To Improve Our Site: We use your feedback to make our products and services better.
• To Send Periodic Emails: We might use your email to send updates about your order, company news, or related service info.
• To Administer Activities: To manage contests, promotions, surveys, or other features on our Site.
• For Security and Fraud Prevention: To keep our Site and Users safe from fraud and unauthorized access.
• For Legal Compliance: To meet legal requirements and regulations (like Singapore’s Personal Data Protection Act 2012 (PDPA)).

 

4. How We Protect Your Information

We use appropriate security measures to protect your personal information and transaction data from unauthorized access, changes, disclosure, or destruction.

Sensitive data between our Site and Users is exchanged over an SSL secured channel, encrypted, and protected with digital signatures. Please note: While we facilitate transactions, sensitive payment details like credit card numbers are processed directly by secure third-party payment gateways, and are not stored on our servers.

 

5. Sharing Your Personal Information

We don’t sell, trade, or rent your personal information to others. We might share general, aggregated (non-identifiable) demographic information with business partners, trusted affiliates, and advertisers for the purposes listed above.

We may share your information with:

• Service Providers: Third parties who help us provide our Service (e.g., payment processors, hosting, analytics, email). They only access your data to perform these tasks for us and are obligated to keep it confidential.
• Business Transfers: If our business is involved in a merger, sale, or acquisition, your information might be transferred.
• Legal Requirements: If required by law or in response to valid requests by authorities.
• With Your Consent: For any other purpose, if you give us explicit permission.

 

6. Cookies and Tracking Technologies

Our Site may use “cookies” to improve your experience. Your web browser places cookies on your device for record-keeping and sometimes to track info. You can set your browser to refuse cookies, but some parts of the Site might not work correctly.

 

7. Links to Other Websites

Our Service might have links to other websites we don’t control. If you click a third-party link, you’ll go to their site. We highly recommend reviewing the Privacy Policy of every site you visit. We aren’t responsible for the content or privacy practices of these third-party sites.

 

8. Changes to This Privacy Policy

Urbantt.co can update this Privacy Policy at any time. When we do, we’ll update the “Last Updated” date at the top of this page. We encourage you to check this page often to stay informed about how we’re protecting your information. You acknowledge it’s your responsibility to review this policy periodically.

 

9. Contact Us

If you have any questions about this Privacy Policy or your dealings with our Site, please contact us through our contact form on the website or via the general contact email provided on our website.